Police Community Support Officer (PCSO)

£20,115 - £22,275, plus shift allowance and weekend working allowance
Full Time

There are few jobs that can offer the variety, meaning and excitement than that of a Police Community Support Officer (PCSO). If you have the drive and desire to make a real difference in your community, then the role of PCSO may be for you.  

As a PCSO you will be a positive role model and a continuous visible source of strength for local people. You will act as the eyes and ears on the streets providing a reassuring presence in tackling the issues that matter most to our communities.  

No day is the same; you could be on independent foot patrol, making house visits and gathering intelligence from the community. You will also tackle anti-social behaviour and engage in many other ways with local communities to identify appropriate support available to them.  

You will need to be a great communicator who is quick to establish authentic relationships, with a calm and confident personality. Be able to work under your own initiative and be resilient in dealing with a variety of incidents, acting with dignity and respect at all times. You’ll be able to listen carefully to people, think through problems and find solutions. You will also be committed to delivering excellent customer service and a true team player who can work effectively in teams, local partners and community groups.  

Broad life skills and experience will really help you in this job. We need people who are resourceful, diplomatic and in touch with the real world. But above all, you’ll be someone who genuinely cares about others and wants to see them safe and well. PCSOs are an increasingly important part of the police 'family' and their role is an interesting and constantly evolving one.

Eligibility criteria:

  • Aged 18 years or over at the time of applying
  • A British Citizen, an EC / EEA national or a commonwealth citizen, or a foreign national with no restrictions on your stay in the UK
  • Have had a minimum of three years continuous residency in the UK, with less than 12 months spend abroad in the last three years (with some exceptions for those living on a UK military base)
  • Have a full UK manual driving licence
  • Not be a member of the British National Party or other relevant organisations.
  • Not have tattoos which could cause offence.
  • No professional qualifications are required – we will give you all the training and support you need.


Salary and Benefits

When you join North Yorkshire Police as a Police Community Support Officer, you can expect a career with variety, diversity, challenges, rewards and, now, a professional qualification. You’ll play a vital role on the front line, in a job which matters to the local communities throughout North Yorkshire.

In return, North Yorkshire Police can offer you:

  • A starting salary of £20,619 plus shift allowance and weekend working allowance in the region of £5,000 per year.
  • 24 days per year annual leave, rising to 30 days depending on your length of service.
  • Family friendly and flexible working policies and procedures, to promote a healthy work-life balance
  • Inclusion in the Local Government Pension Scheme (LGPS).
  • Employee benefits and discounts through Upbeat, which gives you access to special offers and discounts on a whole range of things – from holidays, to groceries.
  • Cycle-to-work scheme.
  • Access to subsidised gym (location dependant)
  • Staff support networks which include; Black Police Association (BPA), Christian Police Association (CPA), Lesbian Gay Bisexual and Transgender (LGBT), Disability Support Network and the Gender Network Group.
  • Lifestyle Discounts which includes travel subsidiaries, eye care scheme and many more.
  • The option to join a number of NYP Sports teams, including Rugby and Swimming
  • Unison is the recognised Trade union within NYP


Working hours

When you join North Yorkshire Police you will be part of a Neighbourhood Policing Team and you will work a variable shift pattern, covering an average of 37 hours per week, between 8 o’clock in the morning and midnight over 7 days a week.


The Recruitment Process

There are four steps that you need to complete successfully in order to become a PCSO.

Once you submit your application it will be reviewed, and you will then be invited to complete an online situational strengths test. You will be emailed a link to this online assessment on Monday 2nd March and will have until 8th March to complete this part of the process.

Should you be successful, you will then be invited to attend a strengths based assessment taking place in the last two weeks of March 2020, which will comprise of the following:

  • Strengths based interview
  • 2 micro-exercises

If you succeed at the strengths based assessment process, you will be required to undertake a medical, fitness test and security vetting.

Once you complete all pre-employment clearances, you will then commence your initial 10 week training period as early as June 2020.

We view diversity as fundamental to our success. To tackle today’s complex policing challenges; we need a workforce made up from all of North Yorkshire’s communities. Applications from across the community are therefore essential. You will need a wide range of skills and experiences which will enhance the services we deliver to the public including an understanding of cultural issues. If this is you, we want to hear from you! 

If you are interested in becoming a PCSO and have questions, please review our FAQ page before contacting the Talent & Resourcing Team, located here – https://northyorkshire.police.uk/jobs/pcso/ 

If you are interested in becoming a Police Community Support Officer with North Yorkshire Police, then please submit an application by 9:00am on Monday 2nd March 2020